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How to Know You're Getting Complete Care From Your Medical Team

April 16, 2024

Something we emphasize a lot here at KindlyMD is what we call “Complete Care.” We are firmly committed to the idea that every patient deserves the most complete care possible. But what does that mean? What does it look like?

Whether you come to us with questions about the Utah Med Card, need help with medication management, or need mental health services, we employ an entire team that works together to ensure all your needs are met. Our team even considers you a collaborative partner in your healthcare. All of us working together maximizes care so that you get the outcome you're looking for.

In order to make complete care easier to understand, we have put together a list of signs you can look for, signs that indicate that you are actually getting the complete care you deserve. Here they are:

Your Providers Listen to What You Have to Say

One of the foundations of Complete Care is giving patients plenty of opportunities to talk about their health and actually listen to what they have to say. If you are receiving Complete Care, the various members of your healthcare team are not dismissive about your concerns. They listen closely as you describe your symptoms. They seek to understand how you are using your medications.

Your Providers Want You to Ask Questions

Hand-in-hand with listening to what you have to say is anticipating your questions. A team providing complete care actually wants you to ask. Team members know you are probably not a trained medical professional. They know you don't always fully understand treatments. But here is the thing: they want you to know and understand as much as possible.

If you can ask any question that comes to mind and expect a reasonable answer in return, that’s a good sign you are getting complete care. Questions and answers are one of the hallmarks.

Your Treatments Are Holistically Based

Yet another hallmark of Complete Care is the holistic approach to treatment. If you are being treated holistically, your care providers are not merely looking at symptoms and trying to alleviate them. They treat you as a whole person – body, mind, and spirit. They want all of you to feel better, not just your body.

Your Treatments Aren't Always Conventional

Complete Care rests on the idea that both providers and patients need to maintain an open mind. Why? Because conventional treatments do not always deliver. Sometimes the best way to treat a patient is unconventional. The Utah Med Card is proof of that. It represents an unconventional treatment for certain types of conditions.

The Complete Care philosophy never wants to limit patients to a single procedure or prescription medication. There is often more than one way to provide treatment. Some alternative therapies just do not fit in the box. Offering a patient Complete Care requires offering them every available treatment, even if some of the treatments are unconventional.

You Retain Control Over Your Healthcare

Last but not least, you are probably getting Complete Care if you maintain control over your healthcare decisions. At KindlyMD, this is something we strive for. We want you to always feel like you are in charge of your health. We want to act as partners, coming alongside you as you seek to live the healthiest life you can.
Even if Complete Care hasn’t yet caught on in Western medicine, it can be the norm for you. If you would like to know more about KindlyMD and our Complete Care services, feel free to schedule a visit at any one of our Utah clinics.

By KindlyMD
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